Ordering Information

Terms of Sale
(Please read before ordering!)

Minimum seed order is $15.00 plus shipping & any applicable taxes. Seeds shipped anywhere.

Minimum plant order is $50.00 plus shipping & any applicable taxes. Plants shipped to Canada & US only.

Canadian Orders - all catalog prices in Canadian funds; plants shipped via XpressPost, seeds shipped via regular mail.

US Orders -all catalog prices are in US funds.
Plant & seed orders - please add $10.00 to help cover the costs of required phytosanitary certificates; we pay all other inspection & brokerage fees & personally deliver plants to Northport/Oroville, WA for shipping via US Priority Mail.

Overseas Seed Orders - all catalog prices in US dollars; if your country's agriculture authorities require a phytosanitary certificate, please add $10.00 to help cover the costs of this documentation.

Payment must be received before orders are shipped - we accept money orders & cheques; no COD orders please. Orders can be placed by mail or email - addresses on home page & order form. Sorry but as we are a small nursery with limited staff, we cannot take orders by phone.

SUBSTITUTIONS: as we grow thousands of varieties, many items are available in limited quantities. To prevent delays and save on postage, we request your permission to ship substitutes for out of stock items. When permitted to do so, we will always provide items of equal or greater value to those originally ordered. Please include a list of acceptable substitutes with your order. If you prefer not to have substitutes, we understand & will gladly issue a refund instead.

WARRANTY:your plants will be carefully chosen and packed and are guaranteed to arrive in good condition - if they do not, please notify us within 5 days of receipt and replacement plants will be supplied. Such replacements will be made once only and are subject to a $5.00 fee to help defray the extra shipping and handling expenses. We reserve the right to substitute for out of stock replacement plants. As we have no control over planting sites, cultural practices or climatic conditions - we can accept no responsibility for losses other than those incurred during shipment and reported to us within 5 days of arrival.

SHIPPING & HANDLING CHARGES:

Canadian Plant Orders: all plant shipments sent via Canada Post 'XpressPost'
Shipments to BC, AB, SK
Flat rate of $10.00 plus $.50 per plant - $15.00 minimum S&H charge
Shipments to all other provinces & territories
Flat rate of $20.00 plus $1.00 per plant - $30.00 minimum S&H charge

US Plant Orders: all plant shipments sent via US Priority Mail from WA state
Shipments to WA, OR, CA, ID, MT, WY, UT, NV, NM, AZ, CO, AK
Flat rate of $10.00 plus $0.75 per plant - $15.00 minimum S&H charge, US funds
Shipments to all other states
Flat rate of $10.00 plus $1.00 per plant - $20.00 minimum S&H charge, US funds

Seed orders (any size) to: Canada & US - $3.00 Overseas - $4.00

Shipping Order - orders are processed in the same sequence as received. We recommend early ordering - by doing so, you will ensure earliest delivery with fewest substitutions. If there is a period during which you cannot accept delivery or a week during which you would most prefer delivery, please indicate this 'ship week' on the order form. We will try to accomodate your schedule & usually can but we cannot guarantee delivery on a specific day of your requested 'ship week'.

When your Shipment Arrives

Unpacking Shipments - it is very important to unpack all plants immediately upon arrival! Plants are packed in layers - make sure you check the entire carton. Most plants shipped in pots will have packing material wrapped around the crown; remove & discard this material & check soil moisture, watering any plants that are found to be dry. Place potted plants in a shady, protected area and water as required until you are ready to plant. Plants fresh from shipment are very sensitive to direct sun and drying winds, do make sure to protect newly unpacked plants from both! Some varieties may arrive as bare-root divisions, such plants should be transplanted as soon as possible. If these need to be held over, set plants temporarily in a bed of damp sand or moist peat moss in a shaded location and keep well watered. In general, we recommend planting out as soon as possible since potted or heeled-in plants require substantial care and attention.

Aftercare - after transplanting either type of plant, water in well and provide with light shade protection for up to a week depending on weather conditions. Most of our alpine and rock garden plants are grown with a layer of stone chips on the soil surface. This mulch serves to reduce weed growth but also ensures quick drainage around the crown of the plant thus reducing stem rots. After transplanting your plants into their permanent sites, we highly recommend you replace this surface mulch with a similar layer of stone chips, pea gravel, etc. While some varieties will bloom the first season, normal bloom size, color & timing should not be expected until the following year.